Refund policy
No Returns Policy
At Pustak Vishva, we strive to ensure that every purchase meets your expectations. However, please note that we do not accept returns once a product has been purchased.
Damages and Issues We encourage you to thoroughly inspect your order upon receipt. If your item arrives damaged, defective, or incorrect, please contact us within 15 days of receiving your item at pustakvishva2022@gmail.com. We will work with you to resolve the issue as quickly as possible.
Exchanges Since we do not accept returns, exchanges are not available. If you wish to purchase a different item, please make a new purchase.
European Union 14-Day Cooling-Off Period For customers within the European Union, while the standard 14-day cooling-off period is typically available, we do not accept returns or cancellations after the purchase is made. Please contact us if you have any concerns about your order.
Refunds Refunds are only available in cases where the product is found to be defective, damaged, or incorrect. If this is the case, please contact us at pustakvishva2022@gmail.com within 15 days of receiving your item to discuss the next steps. Refunds will be processed within 10 business days if approved, though it may take additional time for your bank or credit card company to reflect the transaction.
If you have any questions or concerns, please feel free to reach out to us at pustakvishva2022@gmail.com.